How you develop your sales team has a big impact on your logistics business.\u00a0 Even as the industry is becoming more data driven than ever before and cutting-edge software is increasingly used to manage freight from start to finish, the development of your sales team is still important.\u00a0 People skills do matter.<\/p>\n
According to Supply Chain Quarterly<\/em>, Quarter 4, 2011 issue:<\/strong><\/p>\n “Supply chain scorecards typically focus on operational metrics. But if companies want to capture a true picture of supply chain success, they need to measure employees’ interpersonal performance, too.”<\/em><\/p>\n Further, according to Fast Company<\/em> magazine, July 2015:<\/strong><\/p>\n “While automation can replace many routine tasks and while customers are increasingly willing to buy direct with or without the aid of a salesperson, the human touch is still critical. Consider your own frustration when you call a service provider\u2014hoping to have your unique question or problem addressed\u2014and can\u2019t get through to a live person.<\/em><\/p>\n The key point is this: customers\u2014even big business customers\u2014are still people, and people like to do business with other people. This is especially true in B2B sales where products and services can be costly and complex. Often, decision makers need answers to questions that are not always anticipated in datasheets, brochures, and videos\u2014with the level of specificity only a one-to-one interaction can provide.”<\/em><\/p>\n One of the areas that the Logistics of Logistics specializes in is people skills development that is designed for the busy logistics professional. \u00a0Please join us for a live interactive webinar Keys to Developing High Performing 3PL Sales Teams<\/em> for a closer look at this topic.<\/p>\n Accept Your Invitation Here: <\/strong>
\nOctober 2, 2017 1pm EDT http:\/\/www.anymeeting.com\/PIID=ED52DB80834F3E<\/a>
\nOctober 4, 2017 1pm EDT\u00a0 http:\/\/www.anymeeting.com\/PIID=ED52DB80834E38<\/a><\/p>\n